Anglian Water’s household customers will see bills rise on average by £12 in the period to April 2014. Some customers will see bills rise by as much as 4%, 3% accounting for inflation with the other 1% helping to pay for Anglian Water’s £466 million investment program this year.
Anglian Water say the investment program will allow it to maintain and improve essential equipment, to invest in meeting the needs of the growing population, and to work on securing water supplies against the impacts of more severe weather and the threat of climate change.
Mr Metcalfe commented: “During these difficult financial times, no price rise is welcome, but Anglian Water have contacted me because they keen to help local residents as much as possible. They are mindful of the pressure on many family budgets and so are taking every opportunity to remind customers of ways in which the impact of bill increases may be reduced.”
Customers are being urged to contact the company to ensure that they are on the most appropriate tariff, to consider the option of a free water meter and to monitor or reduce their water consumption.
Mr Metcalfe added: “If you have any questions or queries about getting a water meter, about the bill increases or about the investment programme, Anglian Water’s customer service team are there to help. The number to call is: 08457 91 91 55.”
“I would encourage my constituents to get in touch with the company to find out how best to manage the price rise from April 2013.”